Payment A 50% non-refundable deposit is required for confirmation of all reservations and full pre-payment is required 60 days before arrival. Payment can be made by swift bank transfer.
Medical Insurance Comprehensive Medical Insurance is mandatory on all houseMARTIN Mountain Bike trips. We are on mountain bikes out in the remote wilderness, so it is not always quick & easy to get to hospital facilities. Medical and evacuation expenses will be the responsibility of the participant. Trip participants are responsible for purchasing medical insurance. Travel insurance will cover you if you cancel your trip. Purchasing travel insurance is strongly advised to avoid unfortunate loss of funds due to an emergency or illness of the participant.
Cancellation by the Participant 25% of the full amount will be refunded if cancellation is made within 8 to 6 weeks of arrival date. There are no refunds if cancellation is made less than 6 weeks prior to the trip.
Cancellations by houseMARTIN Mountain Bike Adventures houseMARTIN reserves the right to cancel a trip if the minimum number of clients for a trip is nor fulfilled. In such a case, refund payments received by us shall be returned in full. We cannot assume responsibility for any loss incurred on account of non refundable air tickets. Please contact houseMartin prior to purchasing your flights as to confirm that the required number of participants have signed up for the trip.
Flights Each participant is responsible for booking their own flight to the city where the trip begins. You do NOT have to book the internal flight - we have done that and this will be included in the price of the trip.
We can recommend a travel agency and web sites if needed. For all trips, we will set a meeting place and time at the airport on Day 1 of your trip.
Please contact us before you book your flight to confirm that the trip has enough participants to tun the trip. Some airlines are beginning to charge an additional fee for bikes. Inquire about this when booking your tickets. We will not be responsible for any overweight or bike fee charges that you might have to pay.
Health & Fitness Requirements Participants should be healthy & active and they are strongly advised to check our ability guide to see if the trip will suit their riding & fitness abilities. Persons with medical problems need to make them known to us well before departure. Also please advise us of special dietary needs before hand so that we can best cater to your needs. houseMARTIN assumes no liability regarding provisions of medical care.
Responsibilities of Trip Participants Trip participants have a certain responsibility to houseMARTIN Mountain Bike Adventures and to the other trip participants. You will be responsible for understanding the conditions implied in the trip itinerary, for preparing for the trip accordingly & having the proper bike and equipment needed for the selected trip. You may be asked to leave at any time if the guide feels that the person's continued participation may prove detrimental to the individual or the the wellbeing & enjoyment of the other guests.
Reckless Riding will NOT be tolerated on any houseMARTIN trip Respect the nature that surrounds you, practice your bike ethics & please do not litter. Thank you for reading this & understanding our policies.
Now go and enjoy the adventure of a lifetime!
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